Make brilliant pet care feel ordinary, not precious.
Booking a vet shouldn't feel harder than booking a flight. Finding a sitter shouldn't feel like dating. We replaced that fragmented, shouty world with one quiet, capable place.
Our story · est. with steady hands
A quiet idea that grew
A quiet idea that grew
into a kinder kind of pet care.
We didn't set out to build the biggest platform. We set out to build the calmest, most careful one — for the four-legged loved ones, and the humans who'd do anything for them.
"Every pet deserves the highest standard of care — and every owner deserves complete peace of mind."
— The PetsInSync team
How we got here
Four beliefs we keep coming back to.
A small set of ideas that everything else falls out of — from how we hire, to how we answer the phone.
A network, not a noticeboard
Every pro on the platform has been met, vetted and trusted. There are no anonymous "providers" here.
We treat them as our own
If we wouldn't book it for our own dog, you won't see it on the platform.
Kindness, transparency, restraint.
We charge fairly, talk plainly, and try not to add features just because a competitor did. The hardest decisions are usually about what to leave out.
Made in Britain, for British pets.
From sourcing biscuits in Yorkshire to vet networks in Glasgow, we built locally — because pet care is profoundly local work.
By the numbers
A small platform, quietly busy.
Six years in. We're still surprised — and very, very grateful.
500,000+Pets cared for
1,200Verified pros
26UK cities served
£2.4MSaved in vet fees
4.9★Avg. satisfaction
A short history
Say hello →
From a Saturday spreadsheet to a platform we're proud of.
It started with one founder, two vets, a borrowed kitchen table and a list of people who needed last-minute help with their pets. Six years later, the spreadsheet has retired — but the way we treat people on it hasn't.
The first weekendThree pet families. One spreadsheet. A lot of WhatsApps.
The first vet network40 clinics joined. Same-day video consults launched.
The shop opensA small, careful edit of food, toys and wellness — by appointment only at first.
500k pets & countingAnd the founder still answers email at weekends. Sometimes.
6 yrsof careful work
£2.4M
saved in fees
The team
Six humans, absurdly invested.
From product to QA — every person behind the platform is a dog (or cat) person first. The office count is 11 people, 17 pets.
Olivia Carter
Project Manager
Keeps every release calm and on time. Twelve years in product delivery, two greyhounds called Ada and Wren.
Imogen Hayward
Business Analyst
Translates real pet-family pain into the features that earn their place. Believes spreadsheets can be loving.
James Okonkwo
Customer Care Lead
The voice on the other end of email. Takes pet-name pronunciation very, very seriously.
Sofia Castellanos
UI/UX Designer
Designs interfaces calm enough to use one-handed, with a cat in the way. Fluent in Figma and Whippet.
Daniel Park
Senior Developer
Senior engineer. Believes pet emergencies shouldn't time out at thirty seconds. Lives with one cat called Linter.
Liam Murphy
QA Engineer
Breaks things on purpose so your booking doesn't break by accident. Once found a bug fixed by his own dog.